CNN, once a dominant force in cable news, has faced a steep decline in ratings, sparking an urgent need for new revenue streams. In a bold move to reverse its fortunes, the network plans to introduce a digital subscription model, requiring its regular readers to pay for access after consuming a certain number of articles. This strategy, set to begin in early October, marks CNN’s latest attempt to adapt to a rapidly changing media landscape where traditional cable television is steadily eroding.
The new initiative will take the form of a “metered model,” a system successfully employed by major publications like “The New York Times” and “The New Yorker” over the last decade. Under this approach, casual readers can still access a limited number of articles for free, while habitual users will be prompted to subscribe once they exceed a preset limit. Although the starting price of the subscription remains unknown, reports suggest CNN will introduce an inexpensive option to gauge audience interest and willingness to pay. The move represents one of the first significant business decisions by CNN’s current chairman and CEO, Mark Thompson.
Thompson, who joined CNN nearly a year ago, previously spearheaded a similar strategy at “The New York Times,” where digital subscriptions now drive much of the company’s revenue. His expertise in growing paid digital readership will be crucial as CNN navigates the complexities of this new venture. Since his arrival, Thompson has brought on seasoned professionals, such as Alex MacCallum, also a veteran of “The New York Times” to bolster CNN’s digital transformation efforts. The goal is clear: make CNN’s journalism compelling enough that users will pay for it, a tough sell in a crowded and largely free digital news market.
This should have been a red flag for CNN because the NYT—which is under a paywall—has been laying staff off because of a lack of revenue. The same thing is happening at the Washington Post. Since the economy took a dump, people don’t have the extra money to pay for something they can read for free elsewhere.
CNN.com draws millions of visitors every month, but these users are used to free content, which presents a challenge for the network. Introducing a paywall without alienating its existing audience will require a carefully measured approach. CNN plans to monitor how its readers react, making adjustments as necessary to avoid backlash or a significant drop in traffic. Unlike CNN+, the ill-fated streaming service that was scrapped due to high costs, the new paywall will not involve creating large amounts of exclusive content. This tactic keeps overhead low while also ensuring that CNN’s cable distribution partners, who pay heavily for the network’s on-air programming, remain satisfied.
It’s going to tick people off and they are going to go somewhere else for content.